Terra Firma Design Studio
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Return Policy

 
 

Return Policy

If you’re looking to return your order for whatever reason, we're here to help! We offer free returns for any physical product within 60 days of receiving your order. You can return your product for a full refund to the original payment method.

Please note the following exceptions to our return policy:

+ Discounted items are final and cannot be returned or exchanged

+ Returned items must have no visible signs of wear or use

+ We currently do not do exchanges

+ All digital resource sales are final

To initiate a return, please complete the following steps:

+ Locate your shipping confirmation email. There is a link to your prepaid return shipping label inside.

Additional notes:

+ We will refund your card or payment method upon receiving your return

+ If you have further questions, please visit our FAQ page

+ Please note that original shipping charges are non-refundable.